How to make a claim on your motor vehicle insurance
Here at Aussie, we understand that being in a car accident or needing to make a claim on your Motor Vehicle Insurance can be stressful at times. Aussie Insurance aims to make motor vehicle insurance claims as easy as possible. There are no forms to fill out and everything can be done over the phone on Aussie Insurance's 24/7 emergency claims line 1300 73 26 44.
If an event occurs where may need to make a claim, follow this simple checklist:
- Secure your car and do what you can to prevent any further loss or damage to your vehicle, including towing it to the nearest place of safety
- Report the loss or incident to the police when this is required by law or your policy
- Gather as much detail from the other party as possible
- Have your licence details readily available
- Call Aussie Insurance's claims team on 1300 73 26 44
Choice of repairer and repairs to your vehicle
In the event of a Motor Vehicle Insurance claim, you may nominate your own repairer or Aussie Insurance will arrange for repairs to be carried out by a qualified repairer. If your nominated repairer’s quote is either not competitive, or Aussie Insurance does not believe that your nominated repairer can satisfactorily repair your car, Aussie Insurance reserves the right to arrange for repairs to be carried out by another qualified repairer.
Contact the motor vehicle insurance claims team:
Claims phone number
1300 73 26 44
Claims email
claims@realinsurance.com.au
Claims mailing address
Aussie Insurance
Claims Service
Locked Bag 9042
Castle Hill NSW 1765
Aussie is a trading name of AHL Investments Pty Ltd ABN 27 105 265 861, an authorised representative of The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 AFSL 241 436, the issuer of the general insurance products promoted by Aussie. Please read and consider the relevant Product Disclosure Statement to see if Aussie Insurance's products are right for you.