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Aussie Funeral Insurance

We no longer sell Funeral Insurance to new customers. However, rest assured, for those of you who still hold a Funeral policy with Aussie, your policy is still in force and we will still pay out claims.* We are also here to answer any questions or queries you may have.

How to make a claim

If you or your nominated beneficiary (or your legal personal representative on your death) want to make a claim, call 1300 73 7697 as soon as possible after the event giving rise to the claim. You will then be sent a Claim Form.

  1. Complete the Claim Form.
  2. Obtain:

    • A certified copy of evidence of death (in relation to a death claim) or the evidence of the occurrence of another insured event
    • A certified copy of evidence of the insured's age
    • A certified copy of proof of your identity and your relationship to the insured (in relation to a death claim)
  3. Send the above documents as soon as possible to:

    Claims Department
    PO Box 6728
    Baulkham Hills NSW 2153

Download Funeral Insurance Forms and Guides:

If you require any further information you can download the following documents:




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