The Mortgage & Finance Association of Australia (MFAA) has elected the Chief Executive Officer of Aussie Home Loans, James Symond, as a Life Member.
The presentation to James as a Life Member was made on Thursday 26 July at the 2018 MFAA National Excellence Awards in Melbourne.
Mike Felton, CEO of the MFAA, said “James has been instrumental in evolving his organisation into one of Australia’s leading mortgage broking businesses. His name is synonymous with our industry. James is a past President of the Association, a long-term member and an active ambassador, and we believe it is important to recognise those that have served and continue to support both the industry and MFAA with distinction.
“In the case of James the recognition is well deserved. I would like to thank him for his substantial contribution and significant efforts that he has dedicated to our industry and association over many years," he added.
Having been with Aussie since its inception, James has been instrumental in taking Aussie from a small start-up in 1992 to Australia’s leading mortgage broker, with more than 200 stores and over 1,000 brokers across the country.
From starting as an office assistant, James moved through the ranks to become Aussie’s General Manager Distribution in 2000, and then Executive Director in 2005, leading the company’s successful execution of its retail strategy. He became CEO of Aussie in 2015.
From 2007 to 2009 James was President of the MFAA, a time when the Australian and overseas non-bank sector was hit hard by the Global Financial Crisis. During his tenure, James initiated and led a comprehensive review of the MFAA, including a revised structure, vision and mission. One of the outcomes was identifying the need for an industry benchmark measure, the 'broker market share', a now critical indicator that helps educate consumers, regulators and politicians on the importance of, and growing demand for, mortgage brokers.
James was also one of the first in the industry to ensure his network of brokers became members of the MFAA - a move that led others in the industry to follow suit.
James said “I’m extremely honoured to receive Life Membership of the MFAA. When I think back over the last 27 years I’ve really grown up in this business, and I love it. While there may be some headwinds that we’ll face over the next few years, we can’t forget that we have a really great industry that drives competition in home lending and delivers exceptional outcomes for customers. Together with the MFAA, I’m confident our industry will continue to thrive.”
For more information about Aussie, visit www.aussie.com.au.