Aussie has been awarded the country's best Mortgage Broker for an unprecedented fourth year in a row at the annual Australian Banking & Finance Awards, which were held in Sydney last night (Thursday June 9).
Aussie's Founder and Executive Chairman Mr John Symond said he was thrilled the prestigious award, as it capped off a year of consolidation for the business which celebrated its 19th anniversary earlier this year
“Coming off the back of a spectacular period of growth where we seamlessly transitioned Wizard franchises into the business, doubled the number of brokers, increased our stores from 24 to 150 and consistently settled more than a $1 billion per month, 2010 could have been a difficult year for Aussie,” he said.
“However, instead of trying to outgun ourselves we made a strategic decision to consolidate the growth we had achieved, and initiate a number of major projects in preparation for the next period of expansion.”
Mr Symond added: “When I started Aussie in 1992 I was driven by what the customer needed and this focus hasn't changed. This year we turned our attention to a laser focus on the customer's needs, honing our processes and products to further enhance the customer experience – for our internal customers (brokers) and the consumer.”
As one of the country's largest non-bank providers of financial services, Aussie has a loan book of more than $39 billion. An Aussie broker will offer guidance, assess eligibility, lodge the application and then support the first home buyer or borrower through the home loan process. Aussie brokers are available 24 hours a day, seven days a week, in all capital cities and regional centres at the request of customers who call Aussie on 13 13 33.