Australia’s leading mortgage broker, Aussie Home Loans, won Mortgage Broker of the Year last night at the 26th annual Australian Retail Banking Awards (formerly the AB+F Awards).
This is the eighth time Aussie has won the award in nine years; a record for the awards program in any category.
The award recognises the mortgage broker that, amongst other things, offers a good range of competitive products and has a visible online presence, sustainable business practices and innovation that helps to deliver a better customer service experience.
Chief Executive of Aussie, Mr James Symond, says the team enjoys preparing the annual award submission as it gives an opportunity to reflect on all that has been achieved in the judging period.
“The last 12 months have been the most successful in Aussie’s 24-year history. We grew our distribution footprint to over 180 stores and 1,050 mortgage brokers and set new settlement records. We also seriously strengthened our mortgage and non-mortgage product offering, invested millions in our digital capability and presence, and transitioned our call centre in-house to give us greater control over the end to end customer experience.
“I could go on and on about what our team has achieved over the last 12 months, but I think this accolade really says it all. I’d like to thank our brokers, team members and business partners for working together as one team to achieve these results,” said Mr Symond.
Aussie is set to open its 200th store in the next month, and is always looking for motivated, passionate professionals to join its award-winning team. For more information about business opportunities with Aussie, visit aussie.com.au/careers.