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Aussie Home Loans has achieved the highest volume of monthly customer enquiries for home loans in its history with February and March both beating the previous records.

Despite being the shortest month of the year, over 15,000 customer enquiries for its brokers were generated in February and almost 16,000 in March; 7 per cent above its previous record set in October 2014.

James Symond, Chief Executive Officer of Aussie, says the mortgage broker has been focusing on boosting customer enquiries and driving business through its close to 170 stores and 1,000 brokers.

“One of the key benefits a broker has in choosing Aussie as the partner for their business is the continued investment and support we provide to ensure solid levels of customer enquiries. The Aussie brand is one of the most recognised in the industry and the support to leverage our brand enables good brokers to be even better,” said Mr Symond.

“The unprecedented low interest rate environment has certainly played a part in these results, but the success of Aussie’s extensive marketing programs and, in particular, the launch of our Second Opinion campaign, contributes strongly to this demand. Consumers are responding with their feet and their fingers by visiting our stores, calling in and going to our website.

“To further leverage off the awareness and success of Aussie’s national campaigns we have marketing managers in every state that coach our brokers and franchisees on how to better promote their businesses and build their profiles in their local communities. This, along with our systems, training, products and ongoing business support, is what you get when you become part of the Aussie team,” explained Mr Symond.

“We don’t plan to take our foot off the gas any time soon, so we are continuing our focus on recruiting quality mobile brokers and franchisees. This is the most competitive mortgage market I’ve seen in 23 years, but that is also what makes it so exciting, and we want motivated brokers up for the challenge to join our thriving team,” Mr Symond concluded.

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