If you wish to make a complaint, just write to us at the following address:
Customer Dispute Resolution AHL Investments Pty Ltd 363 George Street Sydney NSW 2000
or Fax to 02 8297 0166
If you wish to lodge a complaint online now, please use the complaints form.
We will make all efforts possible to investigate your complaint, and advise you of the outcome as soon as possible. If the matter is not resolved to your satisfaction, you can then refer your complaint to the Credit Ombudsman Services Ltd, who can be contacted at:
COSL Case Management PO BOX A252 SYDNEY SOUTH NSW 1235