If you wish to make a complaint, just write to us at the following address:

Customer Dispute Resolution
AHL Investments Pty Ltd 
363 George Street 
Sydney NSW 2000 

or Fax to 02 8297 0166

If you wish to lodge a complaint online now, please use the complaints form.

We will make all efforts possible to investigate your complaint, and advise you of the outcome as soon as possible. If the matter is not resolved to your satisfaction, you can then refer your complaint to the Credit Ombudsman Services Ltd, who can be contacted at:

Case Management 
PO BOX A252 
NSW 1235 

Or telephone 1800 138 422 
Or www.cosl.com.au