We know this is an unsettling time for many Australians around the country and you may have questions about your current home loan.
Even in these unprecedented times we can still assist you and give you all the support necessary.
For more information about COVID-19, visit the Australian government COVID-19 website for the latest updates or talk to your local Aussie broker for more support.
For Aussie Select customers needing further assistance due to the current restrictions or for being impacted by COVID-19, please contact us on 1300 361 667, Mon - Friday 8:30am – 5:00pm (AEST)
Aussie Activate customers impacted by COVID-19 who need assistance can call 1800 356 383 Mon - Fri, 8:30am - 5:30pm (AEST) to discuss available options.
Aussie Elevate customers impacted by COVID-19 who need assistance can call 1300 650 259 from Mon – Fri, 8.30am – 5.30pm (AEST)
Customers with Macquarie funded Aussie loans requiring financial assistance can call 1300 363 330 to discuss options for ongoing support.
Our mobile brokers and retail stores remain open for business. You don’t need to leave your house to get home loan help. We’re still available over the phone, via video call or email.
Our dedicated team is here to support you during this challenging time and we thank you for patience as we navigate this together.
We've covered a range of topics for different types of customers below.