A message from James Symond
We know this is an unsettling time for many Australians around the country and you may have questions about your current or future home loan.
If you are an Aussie Select customer who has experienced impacts to your health or your income due to COVID-19, please contact us on 13 13 33 to discuss how we can support you.
If you’re an Aussie Home Loans customer, you can continue to service your home loan through your online banking portal, including making changes to your repayments and accessing your available redraw. You can find information about assistance with home loan repayments and other types of relief for your home loan product below.
Our mobile brokers and retail stores remain open for business. You don’t need to leave your house to get home loan help. We’re still available over the phone, via video call or email. Our dedicated team is here to support you during this challenging time and we thank you for patience as we navigate this together.
Contact your lender to discuss support options available to you.