A letter from CEO James Symond regarding COVID-19 

26 March 2020|2 minute read

James Symond

As the COVID-19 situation evolves, I am committed to remain connected to our extended Aussie family during this time of uncertainty.

In these unprecedented times, our priority has always been to maintain the wellbeing of our customers, people, and our communities. We want to ensure our communities are safe and contribute to minimising the spread of COVID-19.

We at Aussie will continue to support you as you progress through your home loan journey so you can focus on what’s important to you. Our dedicated Aussie Brokers around the country are still available, via phone, email or video call, whatever works best for you.

Finally, I want to thank you for your continued support towards your local Aussie Brokers who live and work in your community. I hope you and your families remain safe and healthy.

Yours sincerely 

james symond signature

James Symond

Aussie CEO 


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Read more about Aussie's actions taken in relation to COVID-19, options for Aussie to assist customers and relevant product contact information here.