A message to our customers in Victoria from CEO James Symond

06 August 2020|1 minute read

James Symond

In this ever-changing and uncertain environment, I would like to reassure you that Aussie is committed to supporting you and your families as we try to navigate through these challenging times.

The safety and wellbeing of our customers, brokers and team members is a priority focus for us right now; and as a business we are ensuring that social distancing and government guidance in Victoria is strictly adhered to.

While this means during this time our brokers can no longer meet you face to face, we will continue to support you and service your home loan needs during this time, so you can focus on what’s important to you right now.

Our dedicated Aussie Brokers in Victoria are still working hard to assist you virtually – via phone, email or video chat – whatever works best for you.

I want to thank you for your continued support of your local Aussie Broker and I hope you and your families remain safe and healthy.


Yours sincerely

james symond signature

James Symond

Aussie CEO 

Read more about Aussie's actions taken in relation to COVID-19, options for Aussie to assist customers and relevant product contact information on our Covid-19 updates page.