Aussie Select repayment deferral request

If you are an Aussie Select customer who has experienced impacts to your health or your income due to COVID-19, you can access home loan repayment deferrals for up to 6 months.

If you’re an Aussie IQ or Aussie Optimizer customer, please complete the Macquarie repayment pause form for assistance with your home loan. For all other Aussie Home Loans customers, visit our FAQs page for more information on how to get help.

Steps to requesting a deferral


1.   Understand what a repayment deferral will mean for your home loan

For the six month deferral period no repayments are required. However, during this time, interest and fees will add to the loan balance and your loan balance will progressively increase. Your loan term will be extended so your repayments do not increase as a result of the deferral period but may increase for other reasons such as a change in interest rate or accessing redraw.

Any available redraw you have will be drawn on first during the six month deferral period. If you need to access your redraw during the deferral period, transfer your available redraw to another account now.

To learn more about what effect this repayment deferral will have on your home loan, read through our Aussie Select repayment deferral FAQs.

2.  Submit your request

Fill in the form below and our team will get back to you as soon as possible. Due to the high volume of calls and requests, the wait time is currently up to 10 business days, although our team are working hard to respond to you even sooner.