Aussie customer log in and contact information

Phone: 13 13 33

Mon – Fri: 8:00am – 6:00pm AEST

Sat: 9:00am – 5:00pm AEST

Easter 2021 public holiday: Closed between Fri 2nd and Monday 5th April. Reopening 8am Tues 6th April.

If you are overseas, call +61 2 8297 0020.

Phone: 1300 372 265

Mon – Fri: 8:00am – 8:00pm CST

Sat, Sun and Public Holidays (except Christmas Day, Good Friday and Easter Sunday): 9:00am – 4:00pm CST

Phone: 1300 372 265

Mon – Fri: 8:00am – 8:00pm CST

Sat, Sun and Public Holidays (except Christmas Day, Good Friday and Easter Sunday): 9:00am – 4:00pm CST

Phone: 1300 650 931

Mon – Fri: 8:00am – 6:00pm AEST

Phone: 1300 653 039

Mon – Fri: 8:00am – 7:00pm AEST

Find which Aussie Home Loan you have by checking your original loan documents or your latest statement. If it’s still not clear, check the disclaimer for who the funder of your home loan is.

If you know which home loan you have, but you cannot find your login credentials, click through to the login portal for your home loan above. On the log in page you will find further directions or contact details to help you access your loan account.

Go to the log in portal for your home loan to find more information about resetting your password.

Get in touch with one of our friendly team members by calling 13 13 33 or find a contact for your Aussie Home Loan above.

Get in touch with your Aussie broker for help or call us on 1300 44 55 66.

To make a claim, contact customer service or ask a question about your insurance policy, find your insurance type and the relevant contact information on the existing insurance customers page. 

If you have experienced impacts to your health or income due to the Coronavirus, read our COVID-19 information to learn more about how we can help you to manage your home loan.