Aussie plans to add 15 new stores amid home lending surge

Media release

24 November 2020|3 minute read


Australia’s leading mortgage broker, Aussie, is expanding its distribution channel quickly in the final months of 2020, with over 15 new stores approved and 85 new brokers and franchisees recruited and in the field.

CEO of Aussie, Mr James Symond said, “We’re in acquisition mode and looking to help more people into their very own mortgage broking business. We have territories across Australia that are still waiting for the right person to come in and really own their local market.

“Our goal is to ensure that any customer, anywhere can talk to a local broker. Our focus will continue to remain on providing the right platform and support for broker success.”

According to Mr Symond, the successful franchise business is well on the way to achieving the goal of 1,200 brokers and 300 stores by the end of 2022. The business is also expanding growth roles with Network Development Managers added to the Eastern seaboard, focused on targeting Aussie's growth in the region.      

Aussie recently set new records with over $1.64 billion in settled home loans in October and is now forecasting record settlements worth $18 billion for the 2020-21 financial year, following a surge in lending in the first quarter to September 30, 2020, worth over $6 billion.

The lodgements and pre-approvals on home loans are rising as Australia emerges from the COVID crisis and buyers are seeking both owner-occupied or investment properties.

According to Mr Symond, “Not only are people gravitating to mortgage brokers for guidance, especially during challenging times, people also gravitate towards strong and reliable brands. Throughout almost 30 years, we’ve built a robust and adaptable business for our customers and for our brokers, and as pioneers of the mortgage broking industry, leading the way is in our DNA.”  

Mr Symond reported the traditionally strong spring season had become even busier following the November drop in the cash rate by the Reserve Bank of Australia, which has flowed through to mortgage interest rates, especially fixed rates.

Many of Aussie’s new stores are located in city and regional areas of Australia’s largest property markets, New South Wales and Victoria; with the latter state now emerging from lockdown, and very strong, pent-up demand for property purchases.

Store locations will include:

  • Victoria – Melton and Heidelberg;
  • New South Wales – Bankstown, Vincentia and East Maitland;
  • South Australia – Firle and Marion; and
  • Queensland – Mount Ommaney.

On successful completion of the training program, recruits are qualified for a Certificate IV in Mortgage Broking and could be on their way to a full Diploma in Mortgage Broking over a 12-month period.

He said, “We are providing new recruits with industry leading training, cashflow support and mentoring to help them get their businesses up and running, with many attracted to a fast-growing company and industry, which supplies the majority of home loans in Australia.

“We’ve always been relentlessly focused on delivering an improved home loan experience for our customers and our brokers. That’s why we make big investments into our capabilities, so we are very much on the front foot,” he concluded.


About Aussie

Aussie was founded in 1992 by John Symond and was widely credited for bringing competition to the Australian home lending industry. For nearly 30 years, Aussie Brokers have put progress within reach of more Australians, helping over 1.5 million customers with their home loan. Today, Aussie has the largest retail footprint across Australia.

Media enquiries

Caroline Raffan
Aussie | 0409 914 614