Why did you see an Aussie Mortgage Broker?

We were looking at purchasing our first home.

Why did you choose Aussie?

We chose Aussie as it had such a reputable name in the marketplace and we didn't want to deal directly with a bank or other financial institution. We are a couple working full-time so we didn't have the time to 'shop around' for the best available home loan for our needs.

Aussie was a great help in this regard as we could sit down after hours at a time convenient to us with our broker to work out the best loan for our needs. At no time did we feel rushed or silly during the process. Our broker was extremely patient and knowledgeable which assisted what could have been a very daunting and anxious process.

How much did you borrow

$486,000

What did you like most?

Buying your first home is an overwhelming experience which usually involves a large amount of money as well as emotion and is normally the biggest investment people enter into. When we had made the decision to purchase our first property, like other new home buyers, we started doing some research in the area and it became increasingly confusing and we quickly found out that a huge amount of time would need to be dedicated to researching the best loan for our requirements.

It was so nice to be able to speak to someone who had the experience and know-how to explain to us how to find the best possible loan for our needs. It was also refreshing to speak to someone who wasn't linked to a bank which meant that we could speak freely and openly and felt confident that our questions were answered with our needs in mind not anyone else's.

During the process we received additional articles about what to expect during settlement, dealing with estate agents, general financial matters and conveyancing as well as a whole raft of information on purchasing property generally. This assisted us immensely as we didn't have to source this information ourselves which was extremely important to us given that we were so time poor during the purchasing process.

Any other comments about Aussie?

Our mortgage broker, Matthew Davidson, went above and beyond during our negotiations. He was always available after hours and was always happy to answer any queries we had (no matter how silly they sounded to us!). He even assisted us when we were dealing with the conveyancer and the estate agent during settlement.

When you are purchasing your first home it is a nerve-wracking time as you are usually about to enter into a financial commitment for a long period of time. It is often difficult when you don't have the immediate knowledge or experience to draw from, with this in mind, we would have no hesitation in recommending Aussie to our family and friends. The process was made so much easier just knowing you had someone you could call and trust along the way.

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