From approval to settlement

Don’t worry, we’ve got your questions covered. Watch a short video about the process, or look through the FAQs below.

So you’ve submitted your Aussie Online application and you’re thinking, “What’s next?”

Settlement is the final step in the home loan process. It’s where the property purchase or refinance is finalised and your Aussie Edge home loan comes into effect.

Purchasing a property

Refinancing your home loan

  1. Why do I need to verify my identity?
  2. Are you planning to apply for the First Home Owner Grant?
  3. When does settlement actually happen?
  4. I’ve changed my mind about an Offset account. Can I still add/remove it?
  5. When is my first repayment due?


I need more help

Your conveyancer or solicitor should be able to provide any guidance you need, whether it’s questions about your loan documentation or the settlement process.

If you need further assistance, you can get in touch with our solicitors:

LeadPoint DMS


Phone: +61 7 3361 0333

And if you still can’t find what you’re looking for, you can get in touch with us:

Aussie Online


Phone: 1300 154 568


Settlement forms and guides

Here’s a handy list in case you misplace any of the forms we sent you in your settlement pack. As well as a couple of additional ones you may also need.

Foreign Tax Form

Foreign Tax Glossary

Australia Post Verification of Identity Form

Settlement guides

ZipID Instruction Guide

Australia Post Guide

Offset Product Guide

Accessing Your Account Guide

Memorandum of common provisions