General Statement

The following Terms and Conditions govern your use of our website. Please read these Terms & Conditions carefully before using our website.

By accessing or using our website, you agree to be bound by our terms. The provision by AHL Investments Pty Ltd (Aussie), its affiliates and suppliers of the data, information and services on our site to you is expressly conditioned on your acceptance without modification of the terms, conditions and notices contained herein. Your use of our website constitutes your agreement to all such terms, conditions and notices.

The materials and information on our website are provided to give you general guidance in the home financing (including buying, selling and owning), credit card and referral of home insurance process. Aussie and its agents assume no responsibility for any consequence relating directly or indirectly to any action or inaction that you take based on the information, services or other material on our website. Whilst Aussie works hard to aggregate the highest quality data and to keep the information on our website accurate, complete and up-to-date, Aussie and its suppliers cannot guarantee, and will not be responsible for any damage or loss related to the accuracy, completeness or timeliness of the information.

Aussie considers privacy of paramount importance and no attempt is made, nor taken, to identify you, unless you expressly choose to do so. You are aware that your use of our website is monitored, eg. the path taken through our website, and how long spent on each page. This is performed to improve our website, and to make your visit to our website a more useful experience.

We hope you enjoy our website and find it useful.


Aussie Search Function Terms & Conditions

Further to the general Terms & Conditions of use for the Aussie website, the following apply:


The search function is a tool provided by Aussie to enable you as a visitor to our website to find information contained on the Aussie website. By using the Aussie search function you understand and agree to the following conditions:

  • That the question you asked may be stored and used by Aussie for whatever purpose it sees fit.
  • That if you submit a question to Aussie for a manual response, an e-mail address must be provided.
  • A request for a manual response to a question will be replied to within 5 working days.
  • That the answer will be provided by a hyper link back to our website.
  • That Aussie will not store or use the e-mail address for any purpose, other than to reply to your question, unless you elect to be registered for other services on offer.
  • Should you choose to attach your name to a question that requires a new piece of information to be placed on the website, your name will be associated with the question.
  • That your contact details can be removed by e-mailing us at and stating the question to which you wish your name to be removed from.
  • Should your question generate a new piece of information on the website, Aussie reserves the right to amend the question.


Contact Us & Appointment Form Terms & Conditions

Further to the general Terms & Conditions of use for the Aussie website, the following apply.

Aussie provides a useful and simple method for customers to the website to contact Aussie. By using this service you understand and agree that:

  • The information provided will only be used for the purpose to which it was requested.
  • For a response to be provided, contact information must be provided.
  • Aussie will respond within 5 working days.
  • Information provided within the response may be financial in nature.


Terms & Conditions

Further to the general Terms & Conditions of use for the Aussie website, the following apply.

Aussie may offer polls on the website with John Symond's opinion on the poll for general use. By using or viewing any of the polls, you understand and agree that:

  • The polls are anyonymous, and Aussie cannot and will not try to identify you as an individual.
  • The information provided by any of the poll is not influenced by Aussie and reflects the true opinion of those that vote.
  • Aussie take no responsibility for the use, accuracy or information provided in the polls.
  • Should you choose to provide your comments about a poll, your comments become the ownership of Aussie, for use at their discretion.