Chief Executive Officer
With Aussie since its inception in 1992, our “born and bred” CEO James Symond has become one of the most influential figures in the Australian mortgage broking industry.
As CEO, James passionately leads Aussie’s vision, purpose and growth, and continues John Symond’s proud Aussie vision of helping more Australians ‘get a better deal’. He is a champion for the customer, maintaining a strong focus on culture and support for stores and brokers, who continue to place customers first.
A recognised and respected leader across the mortgage broking industry. James is a past President of the Mortgage and Finance Association of Australia. Has been awarded a prestigious MFAA fellowship and more recently in July 2018, become a Life Member.
A proud new father himself - Aussie represents family to James, and over the many years under James’ leadership, those family style values continue to remain ever important.
Chief Financial Officer
Giles Boddy is an accomplished finance executive with more than 25 years’ experience in financial services and is an Executive Director of Aussie.
Prior to Aussie, Giles held a number of senior leadership roles at Commonwealth Bank and National Australia Bank where he was instrumental in developing and building new businesses and products, rationalising and improving business processes to better deliver financial services to customers.
Giles is passionate about protecting and growing the Aussie business and our high-quality network of brokers and franchisees. He believes it’s the Aussie values that bind, define and differentiate our business and its these values that he seeks to promote in leading the finance, legal and risk and compliance teams, as well as broker operations.
Away from work, Giles enjoys an active lifestyle with his family, coaching his kids’ football teams, surfing, mountain biking and teaching the kids the finer art of skateboarding.
General Manager, Distribution
As the General Manager of Distribution and Sales, Brad Cramb has a clear mission to grow our brokers businesses and the Aussie business overall.
Brad has diverse and extensive experience in delivering results in highly competitive markets and franchise industries. Brad has held various roles from driving sales teams to Chief Marketing Officer with Toyota in the automotive market.
From strong family values grown in country NSW to expatriate executive roles in the Metropolis of Tokyo, Brad brings a unique mix of skills and experience that has propelled Aussie with unprecedented growth. Brad has found there are key aspects of success that remain consistent—having passionate and talented people that work to high standards towards a common goal.
On the weekends, Brad trades his business suit for a wetsuit and can be found searching for the next great wave with his two sons.
General Manager, People & Culture
When Lynda met with John Symond 22 years ago, he sold her his dream for the Aussie business and everything he promised has been delivered and more.
While the business has grown substantially, moved from a home loan lender to a mortgage broker, acquired businesses and even had a change in ownership of its own, the Aussie team has remained passionate and committed to delivering great outcomes for customers. They have done this whilst retaining a culture built around family and family values with safe, smart, special at the core.
Since 1998, Lynda has led the People team in Aussie bringing substantial experience in senior Human Resources roles in large customer-focused companies, ranging from major multinational organisations including Qantas and Avis, to smaller, privately owned businesses.
When she’s not in the office, Lynda spends as much time as she can with her family and especially loves being Nan to her beloved grandsons.
Chief Digital Officer
Rainer joined Aussie in January 2020 as the Chief Digital Officer bringing over 20 years of digital, technology and transformation experience. He has held key leadership roles including Group General Manager for Technology at Fairfax Media and most recently, Chief Technology and Information Officer at Seven West Media.
His role at Aussie leads the Technology Operations and Digital Platforms teams to ensure we are leveraging the best technology available which will enable Aussie to become stronger and more responsive to customer expectations and the industry.
Rainer spent his high school years in Auckland, New Zealand where his first job out of school was working for Microsoft Support Services providing help desk support to customers over the phone, and has subsequently grown an incredibly successful career in technology.
Outside of work he can be found spending time with his wife and kids at their favourite place, the family cabin and mixed in with any form of motorsports that he can find.
Chief Customer Officer
With over 20 years’ experience in the financial services sector, David is a passionate leader and brings a strong sense of customer focus to the product, strategy, marketing, and customer contact teams he leads.
He has deep expertise in mortgages, management consulting and franchising, and a proven ability to rapidly grow businesses, exceed targets through innovative strategy and effective execution, and influence the customer experience across channels. His personal pursuit to make the home loan experience better for customers, save them time, money and effort is relentless.
Prior to Aussie, David has assisted clients in growth strategy while at PwC Australia and operated a successful consulting business with his partner. When they have time off, David and his partner love to travel off the beaten track in the US, outside the major cities in France and Italy, as well as nostalgic visits back to London.